1. Overview

PLAYBALL PLATFORM FZ-L.L.C ("PlayBall", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, mobile application, and related services (the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information including:

• Name and contact details
• Account and booking information
• Payment-related identifiers (processed by third-party providers)
• Communications you send to us

We may also collect limited technical data such as device information and usage data to improve the Platform.

3. How We Use Information

Your information is used to:

• Create and manage user accounts
• Process bookings, memberships, and referrals
• Communicate with users regarding services
• Improve platform functionality
• Comply with legal and regulatory obligations

4. Payments

Payments on the Platform are processed by third-party payment service providers, including Stripe. PlayBall does not store or process full payment card details.

Payment providers handle payment information in accordance with their own privacy and security policies.

5. Media and User Content

PlayBall may capture photos or videos during games or events for operational, promotional, and marketing purposes.

By participating in PlayBall activities, you consent to such use. Users grant PlayBall a non-exclusive, royalty-free right to use content shared through the Platform for legitimate business purposes.

6. Data Sharing and Security

We may share personal information with trusted service providers solely for the purpose of operating the Platform. Reasonable safeguards are in place to protect personal information; however, no system can be guaranteed to be fully secure.

7. Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, and enforce our Terms & Conditions.

8. Your Rights

Users may request access to, correction of, or deletion of their personal information, subject to applicable laws.

9. Changes to This Policy

PlayBall may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.